Shipping Policy
Thank you for shopping with AuroraFlux Records 🌌
We aim to ensure your order arrives quickly and safely, wherever you are in the world.
Please review our Shipping Policy before placing an order.
🚀 Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays) after payment is received.
Once your order has been shipped, you’ll receive an email confirmation with tracking information (if applicable).
If we’re experiencing a high order volume, processing times may take slightly longer — but we’ll always keep you updated.
🌍 Shipping Locations
We currently ship to:
-
United Kingdom 🇬🇧
-
Europe 🇪🇺
-
United States 🇺🇸
-
Canada 🇨🇦
-
Australia 🇦🇺
If your country isn’t listed, please contact us before ordering at support@aurorafluxrecords.com, and we’ll confirm if delivery is possible.
💨 Shipping Rates & Times
Shipping costs are calculated at checkout based on your location and selected delivery method.
Estimated delivery times:
-
UK: 3–7 business days
-
Europe: 7–14 business days
-
International: 10–21 business days
Delivery times may vary due to customs processing or postal delays, which are beyond our control.
📦 Tracking & Lost Packages
Once your item has shipped, you’ll receive tracking details (if available).
If your order hasn’t arrived within the estimated timeframe, please contact us with your order number, and we’ll help locate it.
AuroraFlux Records is not responsible for delays caused by postal services, customs, or incorrect shipping information provided by the customer.
🖤 Preorders
If you order an item marked as preorder, it will be shipped once stock arrives.
You’ll be notified by email with expected delivery updates.
💌 Incorrect or Damaged Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at support@aurorafluxrecords.com with photos and your order details.
We’ll replace or refund the item as quickly as possible.
🌌 Contact Us
For any shipping-related questions or updates, reach out to:
📧 aurorafluxrecords@gmail.com
💿 AuroraFlux Records – Where Light Meets Sound